In the event that water pressure drops below 20 PSI in a portion or all of the Fountain Water District system, a boil order will be issued for the affected service area.
Boil orders will be posted on the District’s website, on the News page, as will notices that a boil order has been lifted.
The District also contacts 1120 AM KMOX, KMOV CBS Channel 4, and KTVI FOX Channel 2 to request that those media outlets broadcast notice of the boil order.
To report a waterline break or a service interruption, please contact us.
In the event of a waterline break or significant service interruption:
1. Call the FWD Office at 618-935-2121.
2. Leave a message if no one is available.
3. DO NOT CALL MULTIPLE TIMES OR DISTRICT PERSONNEL OR TRUSTEES AT THEIR HOMES.
The Fountain Water District’s mission is to provide water service to customers in rural Monroe County, IL who would not otherwise have access to water service other than private wells or cisterns. As Monroe County continues to grow, the Fountain Water District will continue to expand its services to supply more rural customers with water service. Being around for over 3 decades, our mission remains just as clear – to deliver the highest quality water service to rural Monroe County Illinois.