In the event that water pressure drops below 20 PSI in a portion or all of the Fountain Water District system, a boil order will be issued for the affected service area.
Boil orders will be posted on the District’s website, on the News page, as will notices that a boil order has been lifted.
The District also contacts 1120 AM KMOX, KMOV CBS Channel 4, and KTVI FOX Channel 2 to request that those media outlets broadcast notice of the boil order.
To report a waterline break or a service interruption, please contact us.
In the event of a waterline break or significant service interruption:
1. Call the FWD Office at 618-935-2121.
2. Leave a message if no one is available.
3. DO NOT CALL MULTIPLE TIMES OR DISTRICT PERSONNEL OR TRUSTEES AT THEIR HOMES.
Monroe County Annex Building - 901 Illinois Avenue, Waterloo, IL Meetings of the Board of Trustees of the Fountain Water District are held on the fourth Thursday of each month, providing there are no conflicting dates or holidays. Meetings are scheduled to begin at 7:00 p.m. November through March and at 8:00 p.m. April through October.
Find out more »