Water meters are read on or near the 15th day of each month, depending on weather conditions. Water bills
are calculated using an alternating method of applying an actual meter reading one month and an estimated
reading the next month.
Bills are printed on or near the 25th day of each month, accounting for the occurrence of holidays or weekends,
which will move the printing day up accordingly. Bills are mailed prior to the 1st day of each month and
payment is due on the 16th day of the month. This day may vary according to the number of days in the month.
METERING & BILLING DATES
LATE PENALTIES & FEES
Should payment not be received by the due date, the delinquent customer’s account is assessed a 10% late
penalty. Should payment not be received after thirty days, water service to the delinquent customer shall be
subject to disconnection. If disconnection occurs, a reconnection fee of $100.00 in addition to any outstanding
account balances are due prior to reconnection.
HOW TO READ YOUR BILL
Click here for an explanation of how to read your bill
Payments may be sent via mail by check or money order, while cash or check payments can be made at the
Fountain Water District office during available hours. For after hour or weekend payments, there is a drop box
located to the right of the office door for our customer’s convenience.
PAYMENT OPTIONS
Monday - Friday 8AM - 3PM
Closed Weekends & Holidays.
OFFICE HOURS
Fountain Water District
732 Quarry Road
Valmeyer, IL 62295
OFFICE ADDRESS
DIRECTIONS